Our vision at EnerSys is to be the global leader in our chosen markets for stored energy solutions by providing extraordinary CUSTOMER service and meeting or exceeding our CUSTOMERS’ expectations 100% of the time. We shall be the best in the industry by being easy to do business with, while supplying the highest quality products and services on time and in the most cost-effective manner. We will do this in a culture that demonstrates respect for our CUSTOMERS, our fellow associates, our suppliers and our communities while focusing upon maximizing shareholder value.
Quality Mission Statement
The mission of the corporate Quality Assurance department shall be to make data driven decisions used to drive change within the EnerSys organization.
•We will do so by constantly appraising the effects of man, method, material, and machine to prevent nonconformance
•We shall continuously monitor customer feedback and communicate issues throughout the organization. •We will be experts in our quality management system and will demand accountability within all of its’ aspects.
•Lastly, we will lead corrective action teams organized to prevent future nonconformance.
Our policy at EnerSys is to provide the leadership, resources, and systems that will prevent nonconformance and enhance customer satisfaction by meeting their requirements every time. We will do so by focusing on our customers’ needs and by involving all associates in the day to day operations of our business. We shall continually utilize internal process monitoring and maximize our supplier partnerships to develop objective measures and drive continual improvement throughout the organization.
John D. Craig Chairman, President & CEO
EnerSys AD, Bulgaria
EnerSys TV Policy
EnerSys TV Policy